TERMS and CONDITIONS:

Please read carefully for our terms and condition. If you make a booking the assumption will be made that you have read and agree to the terms and conditions

BOOKING AND RESERVATION:
Booking can be made via email.
We need your details informations :
Your name in id/passport, program that you want to take, date, hotel pick up area, email and handphone number to contact you

PAYMENT:
Payment can be made via Cash, Bank Transfer or Creditcard paypal.
To secure the reservation, we need the payment arrived in our account as follow:
>For a day cycling payment can be made in full amount 2weeks before the service is taken
>For overnight program cycling payment can be made in full amount 30days before the service is taken
>Any payment transfer fees should be paid by the clients

CANCELLATION:
For a day cycling, cancellations made by clients between 14days -2days before the first service is taken will impose 50% cancellation fees
For a day cycling, cancellations made by clients 1day before the first service is taken will impose 100% cancellation fees
For overnight program, cancellations made by clients between 30days -15days before the first service is taken will impose 50% cancellation fees
For overnight program, cancellations made by clients between 14days -1day before the first service is taken will impose 100% cancellation fees
Bali secret ride is not responsible for cancellations made because of force majeure (acts of terrorism, natural disaster)

INSURANCE:
We suggest you to have your own insurances covered for medical, evacuation insurance and mountain biking activities. You will be required to bring a photocopy of your insurance policy. By participating in tour with Bali secret ride, the clients will not ask compensation or legal action to Bali secret ride in the event of an accident

AFFILIATES PARTNERS AND CLIENT RESPONSIBILITIES:

For some activities Bali secret ride will operate with third parties. For examples travel, hotel, transport, bike hires shop (at the request of the client), restaurants. Bali secret ride is not responsible for any loss or damange by the clients. For example, In the event the bike is damaged by client, the client will be responsable for full replacement cost. If using your own bike, you are responsible to make sure the bike meets the specific requirements in order to meet your own comfort. Incase any dispute may occured will be discussed to meet the best sollutions for all parties




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